Pet Sitting Agreement July 2025






PET SITTING AGREEMENT



This Pet Sitting Agreement made and entered into this_____ day of ________________202__. by and between Pet Crazy, Inc., an Arizona corporation, doing business as FETCH! Pet Care of Tucson (Hereinafter referred to as “FETCH!)” and:
______________________________________________________________________ Releaser/Indemnitor (hereinafter referred to as “Owner”).

For and in consideration of a set fee to Owner as specified in MY FETCH!, FETCH! agrees to provide professional pet care for the Owner's pets specified within MY FETCH! Such care to include but not be limited to, the following: pet care, waste removal as needed, watering plants as necessary, collecting packages/mail/paper, rotating lights and blinds, and medications as noted and directed to be given by Owner.

If you are a new customer of FETCH!, it is understood and agreed to by Owner that a deposit of fifty percent (50%) of the anticipated service costs and fees shall be paid to FETCH! upon the execution of this Agreement, with the remaining balance owed by Owner upon completion of FETCH!’s services. Additional fees may be charged by FETCH! to Owner for additional services requested by Owner and noted on MY FETCH!. Owner agrees that if FETCH! provides emergency services between Midnight and 6:00 AM., such services’ rates will be at TRIPLE the listed per-visit rate regardless of the cause of the emergency. Owner will provide all food and supplies. FETCH! reserves the right to purchase additional food and/or supplies for pet(s) if needed, and Owner agrees to reimburse FETCH! for said additional food and or supplies which may require FETCH! charging the credit/debit card or ACH account on file.

It is understood and agreed between Owner and FETCH! that this Agreement contemplates that Owner will be in need of FETCH!’s services from time to time in the future, and it is further understood and agreed that the obligations and covenants contained herein shall apply to each provision of services in the future, without the need of entering into another Agreement unless altered in writing and signed by the parties herein. A new Agreement must be executed if Owner moves from the location on file with FETCH!. Owner acknowledges and agrees that Owner may not necessarily be notified of price changes prior to new bookings.

Owner agrees to contract work directly through FETCH!, and not privately with any FETCH! representative, contractor, or employee during and for a period of one year following the last date of service performed by any representative of FETCH! Owner agrees to pay a Placement & Referral Fee If Owner directly employs or Agreements with any FETCH! domestic worker, independent contractor, former domestic worker, current employee or former employee of FETCH! for a period of Three Hundred and Sixty Five (365) days following the date which Owner last used said worker, contractor or employee for services rendered by FETCH!. In such instances, Owner agrees to pay a fee to FETCH! in the amount of the greater of One Thousand Dollars ($1,000.00) OR the amount equivalent to one hundred percent (100%) of all revenues earned by FETCH! From Owner in the previous Three Hundred and Sixty-Five (365) days from the date of said occurrence as a Placement and Referral Fee. FETCH! reserves the right to refuse to enter into any new Agreements with Owner as a result of Owner’s breach of this Agreement.

It is also hereby agreed that FETCH! may access/retain keys provided by the Owner either in a lockbox or a designated spot and in the event that a lock or lockbox malfunctions or a sitter is inadvertently locked out of the home, the Owner authorizes the hiring of a 3rd party locksmith to Access the home. In addition FETCH! (for efficiency and emergency purposes, Fetch!, at its sole cost, may make additional keys) and any necessary access codes, properly secured, to Owner's property until such time as Owner wishes them returned. No additional fees will be incurred by Owner for the return or replacement of said keys, however there will be a $20.00 fee charged to Owner if FETCH! must pick up or drop off the keys before or after the next service as a lockbox or hiding spot can’t be utilized.

In the event of an emergency involving the health of any pet under the immediate care of FETCH!, an attempt to contact Owner will be made. If the Owner is unavailable, the Owner hereby authorizes FETCH! to obtain such emergency veterinarian care for Owner's pet(s) as FETCH! may deem necessary. Owner further authorizes FETCH! to incur veterinarian costs in the name of Owner. Owner agrees to indemnify, defend, and hold FETCH! harmless from any liability arising from such veterinary charges. Owner may incur an additional cost if FETCH! must transport pet(s) to veterinarian and for any additional wait time. Unless specified in writing by Owner in MY FETCH!, Client/pet information section, Owner warrants that its pet(s) are current with all of their shots and vaccinations.

FETCH!'s insurance company shall be wholly liable for all claims of injury, death, damage or loss to Owner's pet(s) or property only as a result of the gross negligence or intentional torts committed by FETCH!, its agents, representatives, employees, or contractors. As further consideration for the services rendered, Owner agrees to waive and release FETCH! and/or their representatives from any liabilty or claim for injury, loss, and/or death of Owner's pet(s), except for such loss or death caused by the gross negligence and/or intentional torts committed by FETCH!, its employees, representatives, agents, and contractors, and from any claim for loss and/or damage to Owner's property including, but not limited to, that caused by Owner's pet(s). Owner agrees to be responsible for any claim for injury, loss, and/or death of representative of FETCH! caused by Owner, Owner's pet(s) and/or Owner's property. Owner agrees to be solely responsible for any damages done at the home of any FETCH! representative by Owner's pets at time of boarding, day or evening care performed at the home of FETCH! representative. All pets will be leashed or confined while under FETCH! care. Owner shall indemnify, defend, and hold FETCH! harmless from any and all claims or losses to any third-party caused Owner or pets Owner’s pet(s).

For the safety and well-being of your pet(s) and the security of your property, unauthorized third parties are absolutely NOT permitted on the Owner's premises under the terms of this Agreement. The parties agree that no other person(s), including Owner's friends, family members and other third-party contractors, shall have access to Owner's pet(s) and/or property during dates of service except FETCH! and its representatives.

A Third-Party Addendum must be requested and signed by the Owner that includes a list of persons (names and contact numbers) that have permission by the Owner to be on the property, while Fetch! is providing services. FETCH!’s insurance company will not be liable for any claim of injury, death, damage or loss to Owner's pet(s) or property if any third parties are on Owner's premises during the term of FETCH!s pet care assignment.

It is hereby understood that FETCH! will charge the credit/debit card on file for dog walking, pet sitting services and any additional incurred charges. Pet and home care services will not be provided without the Owner's credit, debit card or ACH account on file. All pet care services will be processed at the completion of the provided services, invoicing and billing every Monday for completed services.. A $50.00 late fee will be incurred if amount owed is not received for any reason by FETCH! within 10 days of processing fees and will be continue each month thereafter until paid. A cancellation fee of 50% of this Agreement will be owed to FETCH! if Owner cancels this Agreement with less than 24-hour notice. A cancellation fee of 25% will be owed to FETCH! if Owner cancels this Agreement with less than 48-hours notice. Non-transferable credit may be issued by FETCH! and held on file for all unused visits for a period of 12 months from date of notification of cancellation.

It is hereby understood that services cancelled due to inclement weather with less than 24 hours' notice will be rescheduled to a later date/time without penalty. Otherwise, the service will be cancelled and charged and then a credit will be issued on the account for the full service amount.

A one-time consultation charge of $22.00 per sitter/owner will be applied if a consultation is a made but the assignment cancelled, and Owner hereby authorizes FETCH! to run Owner’s card in the event of a cancelled assignment.

Any declaration of dissatisfaction with service and/or request for refund must be done within 12 days after completion of service. Refunds will be determined between both Owner and FETCH! and shall be a reasonable amount within the scope of the total cost indicated in service Order.

In the event of a dispute arising from this Agreement, Owner shall be responsible for the attorney's fees and legal costs for any legal action for enforcement of this Agreement. Venue for any legal action shall be the court of appropriate jurisdiction located in Pima County, Arizona. This Agreement shall be interpreted under the laws of the State of Arizona.

The Parties agree that this Agreement is the only Agreement between the Parties, and that any changes to this Agreement shall be in writing mutually executed by the Parties.





________________________________
Owner Date




________________________________
FETCH! Pet Care of Tucson Date


ADDENDUM: THIRD PARTY INDEMNITY WAIVER 2025
ADDENDUM: THIRD PARTY INDEMNITY WAIVER


This document is an Addendum to the original Pet Sitting Agreement dated ______/_____/____ (“Agreement”), between Pet Crazy, Inc., an Arizona corporation, doing business as FETCH! Pet Care of Tucson (Hereinafter referred to as “Fetch!”), and _______________________(“Owner”) (collectively, the “Parties”)



The Parties, for good consideration, do hereby agree to make the following changes and/or additions that are outlined below. These additions shall be made valid as if they are included in the original Agreement.



Owner(s) understands that Fetch! and the surrounding communities can not be held liable for claim of injury, death, damage or loss to Owner’s pet(s) or property resulting from the actions of any 3rd party authorized to access the property or care for the Owner’s pets at the time Owner(s) have contracted Fetch! professional pet care services.



During Fetch!’s performance of the Agreement, Owner acknowledges that only the following authorized individuals (hereafter “3rd Parties”) will have access to the Owner’s property:



Name: ___________________________________________ Phone: ______________________



Name: ___________________________________________ Phone: ______________________



Name: ___________________________________________ Phone: ______________________



For the service dates from: _____/__/_____ to the service dates of _____/___/_____



In addition, the Owner(s) will notify the 3rd Parties prior to the service beginning, that Fetch!, will be caring for the Owner’s pet(s) during the contracted time as well. Owner is solely responsible for the acts or omissions of any 3rd Party, authorized or unauthorized to be at Owner’s home during Fetch!’s performance of the Agreement.



I understand and acknowledge that Fetch!’s insurance provider will not be responsible for any claims during this period due to unauthorized 3rd Party involvement or presence at Owner’s property while Fetch! is rendering its services in accordance with the Agreement



No other terms or conditions of the Agreement shall be negated or changed as a result of this Addendum. Any subsequent changes to this Addendum or the Agreement shall be in writing executed by the Parties.



Owner Signature: ______________________________________ Date: _____/___/_____



Print Name: __________________________________________



Fetch! Pet Care Representative Signature: ____________________________________ Date: _____/___/_____

Lockbox Agreement
Lockbox Procedures for Fetch! Pet Care Tucson Clients:
Fetch! uses a lockbox system to retrieve keys necessary to gain entry into your residence. The lockbox does not have to hang from your front door as long as it is attached to something permanently affixed to your home. Clients that provide an electronic garage code or front door code are fine as long as the equipment has a battery back up in the event of a power failure.
Having a lockbox not only provides easy and safe access for scheduled visits, but also enables Fetch! to provide service for last-minute needs or emergencies. Fetch! can quickly schedule an available team member (usually your assigned back-up sitter) in the event your primary sitter is not available. There is no time delay, as there would be if someone had to wait for a key to be delivered to the back-up sitter.
Lockboxes ensure the safety of your home, your belongings and your pets. You are in charge of your keys. This is YOUR lockbox. You own it. You set the code. Your codes are stored safely in your client profile and can be changed or updated at your discretion.
How is this implemented?
1. Lockboxes may be purchased from Fetch! ($25) _____ or you may supply your own_______.
2. If you purchase a lockbox from Fetch!, the cost will be added to your next monthly invoice.
3. The purchased lock box from us has a one-year warranty, should it need to be replaced.
Locksmith Procedure Acknowledgement:
In the event that we are unable to gain entry to your residence because the lockbox is empty, not left at the stated location, or the code is incorrect, this will be our response procedure.
1. The sitter will contact the Fetch! owner informing them of the issue.
2. The owner will make every attempt to contact you and your emergency contacts to resolve the situation.
3. A locksmith service will be contacted to gain emergency access to your home and your pet
Your pet’s safety is our number one priority! All the charges incurred for the locksmith’s services will be passed on to you, the client. Fetch! does not anticipate a situation in which this will be necessary, but having the procedure in place ensures the well being of your pet and that they never go without care. Please know we will exhaust all other options first. Calling a locksmith is an absolute last resort. If you have any questions about this letter or any questions in general, feel free to call us at 520-777-0508.
Sincerely,
The Fetch! Pet Care Team
___________________________________________________ _______________________
Client Name and Signature Date


Diabetic Pet Policy 2025
Diabetic Pet Policy

1. Pet owner must provide a blood sugar reading from the animal's vet no sooner than 48 hours before our pet care service begins. It must state sugar is within acceptable range with the current insulin prescribed.



2. Pet must wear a blood sugar monitor at all times. The readings will be logged into MyFetch journals.



3. Visits every 6 hours by a Fetch! sitter must occur for the health and well being of the diabetic animal.



4. Pet owner agrees that if sitter/owner of Fetch! needs to take pet into vet/emergency center, that sitter/owner is compensated $15.00 per hour, while waiting for treatment for the pet.



5. If pet must be muzzled or restrained to be medicated, extra fees may occur, as additional personal might be needed.